Cold Case Tracing
This is the tracing of members and beneficiaries that inhouse and or appointed tracers could not locate.
Free Tracing
This is the tracing of members with low amounts due to them. The tracing and claim initiation is done at no cost. Terms and conditions may apply.
Claim Initiation
Locating elusive people is one thing, getting them to complete and return documentation to total strangers is another… Our claim initiation is a process designed to get beneficiaries submit claim forms and all required supporting documents expediently to enable funds to return unclaimed financial assets to their rightful owners.
Tax confirmations and registrations
Cold Case tracing and claims initiation is of very little use if in the end funds cannot be returned to beneficiaries because the member does not have a valid tax number, is or was never registered for tax. Through proprietary partnerships our integrated service ensures a seamless and painless process by confirming if tax numbers are valid as well as registering unregistered members and estates of deceased members.
Existence verification and death certificates
By design or mistake systems and people are prone to errors and simply accepting a date of death by word of mouth is a major security flag to funds. We provide peace of mind by supplying abridged death certificates to funds who can then disburse payments to beneficiaries with the assurance that a death has been officially confirmed by the Department of Home Affairs.
Data repair and historical id (dompas) conversions
From converting dates of births to id numbers or historical id numbers to current id numbers, from confirming maiden surnames to amended dates of birth our data repair and conversions are here to assist fund to have fresh updated and relevant data, always.
